Data Protection

Notification on Protection of Personal Data

Taking into consideration the security and privacy of personal life, we, as Turkish Motor Insurers’ Bureau in his capacity as data controller shall inform you and explain the activities related to processing of personal data as per the 10th Article entitled ‘Obligation to inform of Data Controller’ of Personal Data Protection Law (‘’PDP’’) No. 6698 which published in Official Gazette dated 07.04.2016 and numbered 29677, introduced for protecting the privacy of personal life, fundamental rights and freedoms and to determine the obligations of natural and legal persons that process personal data.

Turkish Motor Insurers’ Bureau keeps the system infrastructure and internet presentations at the most reliable level in order to protect the privacy of the personal information received from third parties, casco insurers and/or authorities of insurers who apply.

Purpose of Processing of Personal Data

Besides the information that must be obtained compulsory from third parties, casco insurers and/or authorities of insurers that apply to Turkish Motor Insurers' Bureau, our Bureau keeps, stores and transfers personal data to the extent permitted by legal regulations to provide the best service.

In this context personal data are proceed within the scope of following purposes, for providing service of our Bureau and execution of required works, communicating with you regarding our services in case of your express consent, conducting activities, realization of insurer acquisitions and sharing of proposals regarding our services, required reporting and researching concerning office activities etc.

Legal Grounds of Collecting Personal Data

Personal data of third parties, casco insurers and/or authorities of insurers that apply to Turkish Motor Insurers' Bureau can be provided from all kinds of written, verbal and electronic media, third parties and legal authorities.

Transfer of Processed Personal Data

Turkish Motor Insurers' Bureau decides whether confidentiality contract can be made or not with domestic and foreign third parties that got serviced and units of Turkish Motor Insurers' Bureau located in other countries. In this context, Turkish Motor Insurers' Bureau can share processed personal data with person or institutions that get service from, business associates who have signed contract and third parties who associate oneself with.

Records and documents regarding to third parties, casco insurers and/or authorities of insurers that apply to Turkish Motor Insurers' Bureau are kept during the specified time as required by law. Turkish Motor Insurers' Bureau settle your request of deletion, destruction or anonymize of personal data in the end of determined time as required by law. However, your personal data will not have been proceed and shared with third parties except for obligations national and international law, regulations and arising from contracts by Turkish Motor Insurers' Bureau.

The Rights of The Personal Data Holder

In the case that contracting party is a natural person, third parties or casco insurers who apply, in other case contracting party is a legal person, authorities of insurers may use the following rights in respect of their personal data as of October 7, 2016 in accordance with the Personal Data Protection Law no 6698 by applying to Turkish Motor Insurers' Bureau.

  • a. Learn whether or not personal data have been processed
  • b. Request information as to processing if data have been processed
  • c. Learn the purpose of processing of the personal data and whether data are used in accordance with their purpose
  • d. Know the third parties in the country or abroad to whom personal data have been transferred
  • e. Request rectification in case personal data are processed incompletely or inaccurately
  • f. Request deletion or destruction of personal data
  • g. Request notification of the operations made as per indents (e) and (f) to third parties to whom personal data have been transferred
  • h. Object to occurrence of any result that is to her/his detriment by means of analysis of personal data exclusively through automated systems
  • i. Request compensation for the damages in case the person incurs damages due to unlawful processing of personal data

All requested claims will be concluded free of charge in thirty days at latest by Turkish Motor Insurers Bureau. However, charge must be paid In case of proposing such a charge by Data Protection Committee.

If you would like to communicate with us for your claims;

If you would like to communicate with us, provide your feedback or ask your questions you can submit your request with the documents support your ID to our address Gülbahar Mahallesi Büyükdere Cad. No:103 Şarlı İş Merkezi A Blok Kat 4 Şişli İstanbul in person or through a notary public, or via e-mail registered to system or with secure electronic signature to tmtb@tmtb.org.tr

The written requests will be accepted following identity authentication and will be responded within legal period.